Alli Webb, 36, cofounder, Drybar
Résumé: At 6, Webb watched, riveted, as her mom blowdried her hair. After working for guru John Sahag, in 2005, at 30, Webb launched a mobile blowout business and made a simple observation: Women who wanted cheap blowouts had nowhere to go. She teamed up with her brother, pooled their savings ($250,000), and opened Drybar, a blowout hair "bar" with music and cocktails, in L.A. in 2010. Clients flocked in. By the end of this year, revenue will exceed $7 million at Drybar's 13 locations.
Background Check: "My parents had a chain of clothing stores in south Florida. I learned about customer service from them. Today, I follow unhappy customers out the door to fix things."
Big Break: "When we opened, we had eight chairs, six stylists and 70 clients. We were sending people away. For the next six months, I worked seven days a week."
Business Perk: "I never shampoo at home. I get my hair blown out for free!"
post a comment