A Look Inside Indian Call Centers

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indian call centers
If You're Furious Press 1
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Palani Mohan
Indian Call Centers
Purbani Mukherjee on a call.
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Palani Mohan
Indian Call Centers
The 24/7 Customer center.
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Palani Mohan
Indian Call Centers
TEA TIME

Workers have a hot drink after a night shift at a call center—like the one in Slumdog Millionaire—in the city of Gurgaon.
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Palani Mohan
Indian Call Centers
Another call center in the same city, where outsourcing is booming.
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Palani Mohan
Indian Call Centers
An agent calms a customer.
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Palani Mohan
Indian Call Centers
ELVIS LIVES

The 24/7 Customer call center uses giant video screens to teach Indian employees about American culture.
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