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Why Phone Companies Are the Devil

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Why Phone Companies Are the Devil

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Every now and then I like to check my phone bill for rip-offs. This weekend, I spotted one: Verizon was billing me for 36 supposed local calls from my home phone. Now, I was pretty sure that these 36 calls were pure fiction, since I almost NEVER use my home phone, just my cell. So I got Verizon on the horn to see what was up.

Turns out, I get billed every time someone calls ME and leaves a message on my voicemail — even though I pay a separate monthly fee for voicemail service. But, get this: Essentially the only people who call me on my home phone are telemarketers (yes, even though I’m on the “Do Not Call” list). So this means I’m paying for telemarketers to call and harass me at home! It’s the final indignity.

When I complained to the Verizon lady about this, she suggested I sign up for a “bundled” package — bundling my phone and Internet bills together — to save money. Yet when I started firing off questions about the bundling, it became clear that the deal would cost me MORE money each month than I was already paying, because I would have to upgrade my services to qualify. Hmm, how does spending more money save me money? Maybe THAT is the final indignity.
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