FAQs
Does David's Bridal offer free shipping?
No, not as standard. Shipping to the contiguous US costs $10 on orders under $50 and $15 on orders of $50 to $98.99, while Alaska and Hawaii pay a $25 flat rate. Diamond Loyalty members can qualify for free standard shipping on larger orders in the contiguous US, applied automatically at checkout. Standard delivery is estimated at 4 to 10 business days including 3 days' processing, expedited shipping is $25 and rush shipping is $40.
What is the David's Bridal return policy?
Online orders can be returned within 30 days of delivery if they're unworn, unaltered and still tagged, with the original receipt. A restocking fee comes off each dress: $50 for bridal gowns under $1,000, $250 for bridal gowns of $1,000 or more and $15 for other dresses (or the maximum your state allows). Bridal gowns over $1,499 are exchange only, and special orders, personalized and dyed items, shapewear, swimsuits and final sale pieces can't be returned or exchanged.
Can I return an online David's Bridal order in store?
Yes, you can take an online order to any US David's Bridal store within 30 days of delivery, which also avoids the $14.99 fee that's deducted from your refund for each prepaid return label. Exchanges happen in store only. To swap an online order by mail, you return it and place a new order of equal or greater value, and the customer service team (text EXCHANGE to 38201) can help with both.
Does David's Bridal do alterations?
Yes, every US David's Bridal store has an in-house alterations team, and it will alter dresses bought elsewhere as well as its own. Prices depend on the work, so you get a quote at your first fitting, when payment is due. Allow 4 weeks between the first and final fittings for a wedding dress; other garments can usually be done within 2 weeks, and rush work costs extra.
What is the David's Fit Guarantee?
It's David's Bridal's promise to help you get the right fit on any dress or gown you buy there. At an in-store appointment, the alterations specialist and store manager decide whether your dress should be altered or exchanged for a gown of equal or lesser value, usually when it's more than about two sizes off. Standard alteration, shipping and rush fees still apply, and it doesn't cover a change of heart about the style.
Does David's Bridal have a loyalty program?
Yes, Diamond Loyalty is free for US shoppers aged 16 and over. You earn 1 Diamond Point per $1 spent online and in store, including shipping, and climb six tiers from Welcome to Sparkle (5,000 points), where you can choose a free getaway or honeymoon. Bridesmaids and guests can add points to your account by giving your Diamond number (your phone number) at checkout.
Hints and Tips
Get your bridesmaids to use your Diamond number: Every purchase your wedding party and guests make with your phone number counts toward your Diamond tiers, so the whole bridal party's dresses help you reach the Sparkle getaway faster. They get member savings where they apply, too.
Budget for alterations before you fall for a bargain: David's Bridal's own advice is that a clearance gown in the wrong size can cost as much to alter as you saved. Ask for an alterations quote at the fitting before you commit to a heavily reduced dress that needs major work.
Return in store to skip the label fee: Online returns by mail have $14.99 taken off the refund for the prepaid label, but dropping them at a US store within 30 days costs nothing extra. It's also the only way to exchange for another size or color.
Order free swatches before your bridesmaids buy: David's Bridal sends three color swatches free, which helps you settle on a shade before ordering several dresses that carry a $15 restocking fee each if they come back.
Check the price ending on clearance: Clearance items ending in .88 or .49 are final sale and can't be returned, so save those for accessories or dresses you've already tried on in store.
Book a free appointment for the gown: In-store appointments are free, stores keep hundreds of dresses to try on and take home that day, and booking your first fitting when you buy helps you avoid rush alteration fees later.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect deals are not included on our pages. To do this, we check a few things, including:
- Trying the deal and checking if they are valid ourselves.
- Check we don’t have any unique, one-use promotions.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the sales may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the deals we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a deal.
