FAQs
Does Purple Brand offer free shipping?
Yes, Purple Brand offers free ground shipping on US orders over $200, with a 3 to 5 business day ship time once your order has been processed. A flat shipping charge applies to smaller orders. Allow 1 to 2 business days for processing, and note it doesn't ship to PO Boxes or APO/FPO addresses.
What is the Purple Brand return policy?
You can return regular-priced clothing bought online within 14 days of delivery for a full refund, as long as it's unworn, unwashed and has all tags attached. US return shipping is free with a prepaid label from the Self Service Returns Portal, but original shipping fees aren't refunded. Items bought at 35% off or more are final sale, and online orders can't be returned in store.
Does Purple Brand have a loyalty program?
Yes, Purple Brand's VIP Rewards program is free to join when you create an account. You earn cash back on every order, starting at $3 for every $100 spent and rising to $5 at VIP+ ($500+ a year) and $10 at VIP Platinum ($2,500+ a year). Rewards expire 90 days after they unlock and can't be combined with other offers.
Hints and Tips
Know your style number before the sale: Purple Brand organizes its jeans by style number, from the P001 Skinny and P004 Flare to the P011 Straight Leg and P018 Wide. Because deep markdowns are final sale, try your fit at full price (with free returns) so you can buy the same cut confidently when it's reduced.
Watch the 35% line: Items reduced by 35% or more are final sale, so check how deep the markdown is before you add a piece to your bag. If you're unsure of a fit, buy it at full price, where the 14-day return window clearly applies.
Climb the VIP tiers with one big order: Your earn rate jumps from $3 to $5 per $100 once you pass $500 in a year, and Purple Brand denim and outerwear add up quickly. If you're planning a jacket and jeans, buying them in the same year gets you to VIP+ faster.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect deals are not included on our pages. To do this, we check a few things, including:
- Trying the deal and checking if they are valid ourselves.
- Check we don’t have any unique, one-use promotions.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the sales may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the deals we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a deal.
