FAQs
Does Lancôme offer free shipping?
Yes! Lancôme offers free standard ground shipping on all orders over $100. However, if you sign up for their free My Lancôme Rewards loyalty program, the free shipping threshold drops to just $49.
What is the Lancôme return policy?
Lancôme offers 30 days from the purchase date to return an item if you are not satisfied. You can start the return online on the Lancôme website to print out a pre-paid shipping label. Returns must include any original packaging.
Does Lancôme offer a military or student discount?
Sadly no. Lancôme does not offer any standing, official discount for military members, veterans, or students directly at checkout. The best way to save would be through Lancôme Rewards.
Are Lancôme products cruelty-free?
Lancôme states that they do not test any of their products or ingredients on animals, and they do not ask others to test on their behalf.
However, because they choose to sell their products in mainland China, where local laws sometimes require animal testing on imported cosmetics, they are not officially certified as cruelty-free by major organizations like PETA or Leaping Bunny.
Hints and Tips
Join "My Lancôme Rewards": Never check out as a guest. Creating a free account signs you up to the My Lancôme Rewards program, which is the easiest way to save money. Just by being a member, you get free shipping on orders over $49 instead of $100. You also earn 10 points for every $1 you spend, which can eventually be redeemed for free items or discounts. You even get 100 points just for making the account, and 50 bonus points if you agree to sign up for their text messages.
Grab the Welcome Offer: If you are a brand-new customer, wait for the pop-up screen when you first visit the site. Entering your email address usually triggers an instant welcome promo code for 20% off your first order of $49 or more. Plus, you'll get access to all future newsletter offers and deals.
Use the Auto-Replenish: If you have a favourite Lancôme moisturizer or mascara that you use every day, sign up for the Lancôme Auto-Replenishment service. It lets you schedule automatic deliveries every 2 to 6 months. Plus, Lancôme gives you free shipping on every single refill order and throws in a free deluxe mini gift with every box, and you get 100 bonus reward points just for enrolling.
Free Samples: With every single order you place on the Lancôme website, you are entitled to choose 3 free deluxe samples at checkout. Do not speed through the checkout screen and miss this step. These samples are often large enough to last a few days, making them a great way to travel or test out a $100 face cream for free.
Member-Only Sitewide Sales: Because they are a luxury brand, you won't see huge discounts every week. However, Lancôme frequently runs sitewide sales exclusively for people who have an account. During these events, especially around Black Friday you can often get up to 30% off everything on the site.
How to use your Lancôme coupon
- Choose your Lancôme discount code from our Marie Claire coupons.
- Head to the Lancôme website and start your shop.
- Continue to the checkout page.
- Enter your Lancôme discount code in the promotional box.
- Ensure that you hit ‘apply’ to secure your savings.
How We Source Our Codes
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best promo codes and coupons, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing coupons and promo codes for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle vouchers helps them to negotiate the best promo codes and exclusives for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect codes are not included on our coupon pages. To do this, we check a few things, including:
- Trying the code and checking if they are valid ourselves.
- Check we don’t have any unique, one-use codes.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the codes may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the coupon codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a discount.
