FAQs
Does Parachute Home offer free shipping?
Yes, Parachute offers free standard shipping on all US orders, with no minimum spend. Orders ship via UPS Ground (or USPS for PO boxes), and orders placed by 12pm ET ship the same day. Faster shipping costs 15% of your order total with a $40 minimum, and it isn't available during peak periods or for mattresses. Parachute also ships to Canada, but not to APO/DPO/FPO addresses.
What is the Parachute Home return policy?
Parachute accepts returns on most items within 60 days of delivery. Returns are free if you bring them to a Parachute store or choose store credit; mail-in returns and Happy Returns drop-offs have an $8 fee deducted from your refund. Final sale items can't be returned, and the Eco Mattress has its own 100-night trial with free pickup. Mailed returns take 10 to 14 business days to process, plus 3 to 5 business days for the refund to appear.
Does Parachute Home have a loyalty program?
No, Parachute doesn't run a points or rewards program. Instead, it offers a discount on your first order when you sign up for its emails or texts (the amount isn't stated), and a 15% discount on a full-price order through its recycling program with SuperCircle, which you earn by dropping off old sheets or towels at a Parachute store.
When does Parachute Home have sales?
Parachute says it typically holds two sales a year: one around Memorial Day and one around Black Friday and Cyber Monday. Gift cards, shipping fees, and select third-party brands such as Vitruvi and Maileg are excluded, and faster shipping isn't offered during sales. Outside those events, the Sale section (under Archive in the site menu) has marked-down bedding, bath, and decor, most of it final sale.
Hints and Tips
Buy the bundle, not the pieces: Parachute's Bundle & Save range takes 15% off bedding bundles in percale and linen, and its bath bundles are discounted by up to 15%. If you're replacing sheets, a duvet cover, and pillowcases together, compare the bundle price with the separate pieces first. Parachute doesn't stack discounts, so don't count on adding a promo code on top.
Sign up for texts before a sale: Parachute typically holds two sales a year, around Memorial Day and Black Friday, and says it will text SMS subscribers the moment early access opens. Sale discounts are while supplies last, and they don't apply to items that come back in stock after the sale ends.
Return in store or take store credit: Mail-in and Happy Returns drop-offs cost $8, but returns to a Parachute store or for store credit are free. If you're unsure about a size or color, order online and plan to swap in person.
What we recommend at Parachute Home
Linen Sheet Set: Marie Claire beauty editor Siena Gagliano made these part of her nighttime routine, and says the soft, breathable linen helps her wake up with smooth, frizz-free hair. See why it's in our editor's nighttime routine
Down Alternative Mattress Topper: Senior beauty editor Samantha Holender says this topper has "the perfect plush-to-firm texture" and that she has slept better since adding it to her mattress. Read more in our apartment essentials edit
How We Source Our Promotions
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best sales and deals, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing deals for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages.
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle brands helps them to negotiate the best deals and promotions for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect deals are not included on our pages. To do this, we check a few things, including:
- Trying the deal and checking if they are valid ourselves.
- Check we don’t have any unique, one-use promotions.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the sales may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the deals we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a deal.
