FAQs
Does Kiehl’s have free shipping?
Kiehl’s has free standard shipping for orders of at least $50. If your order is less than this, standard shipping costs $8. Your order will be shipped within 3-5 working days to continental USA. Make sure to check this Marie Claire page for the occasional free shipping promo code.
How can I get a first order discount?
You can get a Kiehl’s discount on your first order by signing up for the Kiehl’s newsletter with your preferred email address. Simply click the relevant code on this page. Alternatively, visit Kiehl’s website, scroll to the footer, and type your email address. Once you’ve signed up, Kiehl’s will send you 15% off your next order.
Does Kiehl’s have student discount?
As of writing, Kiehl’s does not have a student discount program. Our team regularly checks the web for new promotions so we’ll be sure to let you know if this changes in the future. Students can still save on their Kiehl’s skincare by signing up for emails or shopping the ‘Offers’ page.
When are the Kiehl’s sales?
Kiehl’s has sales throughout the year, often around the holidays or key sales dates. Last year, we saw discounts of up to 30% off skincare products for Black Friday. As there is no dedicated Kiehl’s sales page on their website, it’s worth signing up for emails to be kept updated. Kiehl sale products tend to sell out quickly, so don't miss out!
How can I get free samples at Kiehl’s?
Once you’ve added your Kiehl’s skincare to your basket, click ‘Checkout’. You can then choose 3 free samples to go with your order. As of writing, current samples include the Ultra Face Cream, Avocado Eye Cream Treatment, and Anti-Ageing Retinol. Simply add these to your bag at the checkout page, and continue to payment.
What is the return policy at Kiehl’s?
Kiehl’s has 100% back money-guarantee on all of their products except for products marked as final sale, promo gift items, or e-gift cards. You can return your order for free to a Kiehl’s location or by mail for a return fee. To start your return, go to the Kiehl’s Return page on their website.
Hints and tips
Sign up for Kiehl’s Family Rewards: If you find yourself shopping at Kiehl’s on a regular basis, you should consider signing up for the Kiehl’s Family Rewards program. This is a point-based system that lets you accumulate points for purchases you make at Kiehl’s. It’s free to sign up for this program and you can trade points over time for rewards like vouchers and even products.
Sign up for the Kiehl’s newsletter: Another good option for regular shoppers is to sign up for the official Kiehl’s newsletter. This is an email-based newsletter that keeps subscribers up to date on upcoming sales, new products, and more. To sign up for the newsletter, you can find a sign-up form on the main Kiehl’s homepage. You can always opt out of the newsletter at any time.
Look for a sale: If you aren’t in a hurry, it can be well worth waiting around for a good sale to roll around. Sales pop up periodically throughout the year, often around holidays. If you want to stay informed of when a sale might be coming up, sign up for the newsletter to receive email updates.
Purchase bundles: Another way to save money on products at Kiehl’s is to browse their gift bundles. Even if you aren’t shopping for a present, you can get several products at once for a price much lower than it would be if you bought them separately. This is a great option if you find yourself looking for collections of products at Kiehl’s.
How to use your Kiehl's promo code
- Add the products you want to purchase to your cart, referred to as a bag at Kiehl’s.
- Open your cart, or “My Bag”.
- Click on “Go to my bag”.
- On the right-hand side of the checkout screen, look for a section titled “Add a promo code”.
- Enter your promo code into the box.
- Click “Apply”.
- Complete the checkout as normal.
What we recommend buying from Kiehl's
We’re no strangers to all of the goodies you can find at Kiehl’s. Their reach extends well beyond the average consumer and can even be found in the cabinets of celebrities like Sofia Bryant. She unveiled her beauty regimen which included Kiehl's Daily Reviving Concentrate Serum. It’s not surprising to have found Kiehl’s on her list as they have such a huge variety of products.
We’ve even recommended some of their products ourselves including the Kiehl's Apothecary Preparations kit in our guide on personalizing your skincare routine. When it comes to any sort of skincare product, you’ll find that trial and error is sometimes necessary to find the right product for you. Don’t just go off of our recommendations, take your time and explore their product lines to find the best option for you. Just be sure to come back here before you check out so you don’t spend more than you have to.
How We Source Our Codes
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best promo codes and coupons, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing coupons and promo codes for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle vouchers helps them to negotiate the best promo codes and exclusives for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect codes are not included on our coupon pages. To do this, we check a few things, including:
- Trying the code and checking if they are valid ourselves.
- Check we don’t have any unique, one-use codes.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the codes may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the coupon codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a discount.
