FAQs
Does U.S. Polo Assn. offer free shipping?
Yes, U.S. Polo Assn. offers free UPS SurePost shipping on US orders over $100, and no code is needed. The $100 is counted on merchandise only, after any coupons or promotions are applied. Below that, SurePost costs $7.50 and arrives in an estimated 5 to 6 business days, while UPS Ground is $12.50, 2nd Day Air is $25, and Next Day Air is $35. Expedited orders must be placed by noon ET to ship the same day.
What is the U.S. Polo Assn. return policy?
U.S. Polo Assn. accepts returns of unworn, undamaged items with all tags within 30 days of delivery, refunded to your original payment method minus the original shipping fees. If you use the prepaid USPS label, $7.50 is deducted from your refund. Underwear, bras and clearance items are final sale. Allow up to two weeks for the refund to show on your account.
Can I exchange an item at U.S. Polo Assn.?
Yes, you can request an exchange through the U.S. Polo Assn. online returns portal. The replacement ships once your original item has been received and checked in at the warehouse. Items must be unworn and in like-new condition, and gifts can be returned but not exchanged.
How We Source Our Promotions
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best sales and deals, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing deals for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages.
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle brands helps them to negotiate the best deals and promotions for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect deals are not included on our pages. To do this, we check a few things, including:
- Trying the deal and checking if they are valid ourselves.
- Check we don’t have any unique, one-use promotions.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the sales may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the deals we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a deal.
