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    1. Politics

    Crisis Hotlines Have Seen a Dramatic Increase in Concerned Users Since Election Night

    Americans are reaching out for help.

    Maggie Maloney's avatar
    By Maggie Maloney
    Published 10 November 2016 In News

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    Americans who are unsettled by Trump's election are making their voices known and, thankfully, getting the support they need from crisis hotlines.

    Crisis Text Line, a crisis hotline service that pairs someone in need with a trained volunteer crisis counselor via text message, reported receiving two times more texts than usual after the election results were announced early Wednesday. The top two words being used by texters asking for help were "election" and "scared." The most common word associated with "scared" was "LGBTQ."

    In the same vein, the National Suicide Prevention Lifeline received an astonishing 660 calls between 1 a.m. and 2 a.m. early Wednesday morning, which was two and a half times the average number of calls, The Washington Post reports.

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    "We didn't see numbers like this in 2008 or 2012," John Draper, the director of Lifeline, told The Washington Post. "This was an extraordinary year by any stretch of the imagination."

    The Trevor Project, an crisis and suicide prevention organization for LGBTQ youth, said their call volume was more than double the typical amount for a Tuesday or Wednesday, although they have not released specific numbers, according to Time.

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    "Callers are expressing a lot of fear and anxiety around the election results," Steve Mendelsohn, a spokesperson for The Trevor Project, told Time. "We have made so much progress over the past few years, and there's a fear that we're going to backwards and LGBTQ people are going to lose their rights."

    Despite the increase in volume, Crisis Text Line was able to help users right away according to their statistics: 91 percent of texters were helped in under five minutes. Those texters who qualified as "high severity," were connected with a someone in just 39 seconds. And an overwhelming majority of those in need, 88 percent of texters, said that connecting with the Crisis Text Line was helpful.

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    Many celebrities, such as Lady Gaga, have also encouraged people to connect with the various crisis resources available.

    A post shared by Lady Gaga (@ladygaga)

    So the lesson here: if you or someone you know is in need, don't be afraid to reach out for help. These services are available 24 hours, 7 days a week.

    To connect with the Crisis Text Line, text 741741.

    To contact National Suicide Prevention Lifeline, call 1-800-273-8255.

    To contact the Trevor Project, call 1-866-488-7386.

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    Maggie Maloney
    Maggie Maloney
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    Maggie Maloney is the associate editor at Town & Country and ELLE Decor, where she covers style, beauty, jewelry, and the many members of the royal family. She also manages social media and content strategy for both brands.

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