Some Very Unhappy Customers Are Suing EOS Lip Balm

They claim it caused bleeding, blistering, cracking, and loss of pigmentation around their lips.

According to TMZ , several very unsatisfied customers are suing the popular lip balm brand EOS, claiming that the cute little egg-shaped balm made them break out in severe rashes and other harsh reactions.

Rachel Cronin has filed a class action lawsuit against the company, saying that the lip balm, which is backed by celebrities like Miley Cyrus, Kim Kardashian, Hilary Duff, and Britney Spears, caused bleeding, blistering, cracking and loss of pigmentation around the lips.

Rachel detailed her experience in detail, explaining that after "hours of applying the balm, her lips felt like sandpaper, so she applied it again," after which she says "her lips started cracking, flaking and bleeding, creating blisters and rashes which lasted 10 days."

This isn't the first case of customers complaining about adverse reactions to EOS' popular lip balms either. In the lawsuit, Rachel claims she shared what happened on Facebook, and according to the lawsuit, "the post set off a frenzy of responses from other individuals who shared the identical experience with EOS." 

 Twitter is also littered with users claiming the balm has given them skin issues.

Others have complained about mold growing in their egg-shaped pods.

There's no word on how much the class action suit is looking for in damages, but they are demanding that EOS do corrective advertising.

UPDATE, 4:00pm: A rep from EOS gave this statement regarding the lawsuit to

"We firmly believe this lawsuit is without merit. Our products are made with the highest quality ingredients and meet or exceed all safety and quality standards set out by our industry and validated by rigorous testing conducted by an independent lab. The health and well-being of our customers is our top priority and millions of satisfied customers use our products every day, many of whom take the time to share their experiences with us."

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