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    "Flabbergasted" Cornwall Woman Says Prince William Was "A Bit Incoherent" During Hilarious Phone Mix-Up

    "I had no idea who was answering my call," she admitted.

    Kristin Contino's avatar
    By Kristin Contino
    Published 6 March 2026 In News

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    Prince William answering a phone and laughing
    (Image credit: Getty Images)
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    Prince William gave one local woman a story she'll be telling “for years” after a phone call gone wrong at a pasty shop in Cornwall, England on March 5. After hilariously mixing up a customer’s name and calling her “Juicy” instead of “Josie,” the prince headed off to another event—and Josie later told reporters she “had no idea” she'd been speaking to the future King.

    The Prince of Wales, who was visiting the area on St. Piran's Day, the feast day of Cornwall's patron saint, was helping work the phones at Gear Farm Pasty Company when the mix-up occurred. The business makes traditional Cornish pasties, a savory handheld pie filled with beef, potato, turnips and onions, and St. Piran’s Day is the busiest day of the year for the business.

    When William took Josie’s order over the phone and asked for a name, he replied, “Juicy?!” making a confused face before quickly adding, “Oh, Josie! Sorry Josie, I thought you said juicy, my apologies.” When “Juicy” arrived to pick up her order, she was shocked to learn that it had been the Prince of Wales on the phone.

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    Prince William answering a phone at a bakery

    Prince William's phone call caused some laughs at the Gear Farm Pasty Company.

    (Image credit: Getty Images)

    Prince William making pasties wearing an apron

    Prince William helps make Cornish pasties on March 5.

    (Image credit: Getty Images)

    Prince William passing a bag out the window of a pasty shop

    The Prince of Wales surprised customers at the shop.

    (Image credit: Getty Images)

    Per the Daily Mail, the customer, Josie Trounson, arrived after Prince William had moved on to a local fire station and was “delighted” to hear that’s who she’d been chatting with earlier.

    “I was flabbergasted when I found out,” she said. “I had no idea who was answering my call, but the person on the line was a bit incoherent.”

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    She added, “It's St. Piran's Day, and I was really worried I wasn't going to get my pasties.”

    Along with giving her a story to tell “for years,” Gear Farm gave her the order of 15 pasties at no charge, per the Mail, making it one St. Piran’s Day to remember.

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    Explore More
    Prince William
    Kristin Contino
    Kristin Contino
    Senior Royal and Celebrity Editor

    Kristin Contino is Marie Claire's Senior Royal and Celebrity editor. She's been covering royalty since 2018—including major moments such as the Platinum Jubilee, Queen Elizabeth II’s death and King Charles III's coronation—and places a particular focus on the British Royal Family's style and what it means.

    Prior to working at Marie Claire, she wrote about celebrity and royal fashion at Page Six Style and covered royalty from around the world as chief reporter at Royal Central. Kristin has provided expert commentary for outlets including the BBC, Sky News, US Weekly, the Today Show and many others.

    Kristin is also the published author of two novels, “The Legacy of Us” and “A House Full of Windsor.” She's passionate about travel, history, horses, and learning everything she can about her favorite city in the world, London.

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