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    Royal Butler Reveals Queen Camilla's Reaction to "Massive Break in Protocol" Is a "Sign of Things to Come"

    “It would have been very different if it was Queen Elizabeth.”

    Christine Ross's avatar
    By Christine Ross
    Published 22 January 2026 In News

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    Queen Camilla wears a blue coat and floral scarf
    (Image credit: Getty Images)
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    A friendly greeting during one of Queen Camilla’s royal engagements turned into an etiquette disaster, and former royal butler Grant Harold sees it as a “sign of things to come.” While visiting Maggie’s, a cancer care charity in Gloucestershire, Queen Camilla was greeted with an overly-friendly hug and kiss, rather than a more formal curtsy. Speaking on behalf of OLBG, former royal butler Grant Harold declared the interaction “a massive break of royal protocol,” but praised Queen Camilla for her “relaxed” reaction.

    “Officially, this is a massive break of royal protocol,” Harold, who worked as a butler for King Charles from 2004 to 2011, shares. “When meeting a royal, you should curtsy.” While some have compared the practice to medieval times, a curtsy is a show of respect and reverence for tradition. “If you’re friends or know each other well, the royal may come forward for a kiss or a hug,” Harold clarifies, “but it should be entirely led by the royal.”

    Queen Camilla greets former Spice Girl Geri Halliwell-Horner during a visit to the charity's centre in Cheltenham, Gloucestershire

    Queen Camilla's friendly greeting with Geri Halliwell.

    (Image credit: Getty Images)

    A school girl curtsies to Queen Camilla as she presents her with a bouquet of flowers following the 2024 Commonwealth Day Service at Westminster Abbey on March 11, 2024 in London, England.

    A school girl curtsies for Queen Camilla.

    (Image credit: Getty Images)

    Queen Elizabeth II and Prince Philip (left) meet the cast of the Richard Strauss opera after a gala performance at the National Theatre, Munich, 24th May 1965.

    Queen Elizabeth II receives a deep, formal curtsy on a visit to Munich in 1965.

    (Image credit: Getty Images)

    “The fact that Camilla went along with it is very telling," Harold says about the "over familiar" interaction. “It would have been very different if it was Queen Elizabeth.” The late sovereign was a stickler for protocol, and liked to keep traditions as formal as possible. Grant Harold says that Queen Camilla’s reaction to the more informal interaction “shows how much more relaxed [The Queen] is about things, and The King actually, especially when it comes to meeting and greetings.”

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    “Things have changed over the decades,” the former royal butler reveals. “We would never have seen it with senior members of the family before, especially not the wife of the monarch.” Harold feels that these relaxed interactions with members of the public are “becoming completely normal, which is really interesting and a sign of things to come.”

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    Queen Camilla
    Christine Ross
    Christine Ross
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    Writer

    Christine Ross is a freelancer writer, royal expert, broadcaster and podcaster. She's worked with news outlets including the BBC, Glamour, Talk TV, ET, PBS, CNN and 20/20 to cover the foremost royal events of the last decade, from Prince George’s birth to the coronation of King Charles III.

    She previously served as co-host of Royally Us, a weekly royal podcast by Us Weekly. As a freelance writer and royal commentator she provides expert commentary, historical context and fashion analysis about royal families worldwide, with an emphasis on the British Royal Family.

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