FAQs
Does On have free shipping?
On has free standard shipping when you order $50 or over. Whether you're shopping iconic On Cloud shoes or sports apparel, if you total $50 then free shipping will automatically be added. Previously, we've seen On have a free shipping sneakers promo code, so make sure to check this page before you checkout.
When can I find a sale at On?
If you are shopping for shoes discount or reduced apparel, then check out the On ‘Last Season’ sale. This will have discounted styles from last season, with previous sales of up to 50% off. Also, On will normally have sales on key sales dates such as Black Friday and Cyber Monday.
Can I sign up for a rewards program at On?
As of writing, there is no rewards program at On. However, they do appreciate customer loyalty. When you refer a friend to On, they will get 10% off their first order. Once they place their order, you’ll also get 10% off for recommending On to your friend.
Does On have price match?
On does not have a price match scheme at this time. However, you can always return your item for free within 30 days for a full refund. We regularly update this page so will let you know if this changes.
What is the return policy at On?
On has a 30-day free returns policy from the delivery date. You can also exchange your order. Your products should be returned unused and in their original packaging, including socks and accessories. To start a return, log into your On account and go to ‘Create a Return’. You can then print your pre-paid returns shipping label.
Hints and tips
Sign Up for Emails: Join the free email list for On and you’ll be the first to know about On promo codes and special offers. There is no specific first order discount although you can still save with sale updates. On will also keep you updated on the latest product launches and collaborations, including the latest seasonal running shoes.
Refer a Friend: Why not share On with your running friends or community? When you refer a friend to On, you'll both get a discount on your next order. Your friend will get 10% off their first order at On when they use your referral link. As a thank-you, you'll also get 10% off your next On purchase. Be sure to share your link on social media to maximize your savings.
Save with Last Season’s Styles: You can save on comfortable running shoes at On when you shop their dedicated ‘Last Season’ section. Discover plenty of styles, sizes, and color options for less. We’ve seen previous discounts of up to 40% off in this section and popular styles such as Cloud 5 and Cloud Nova. To find the Last Season page, click ‘Shop’ and choose women's or men's styles, and then ‘Last Season’. You can then shop for running shoes and apparel at this discounted price.
Free 30-Day Returns: You have 30 days to return or exchange your On order if you change your mind. Returns are completely free; simply download the pre-paid returns shipping label from the On website. Your items will need to be returned unused, unworn, and in their original packaging to be accepted for a refund. There are some styles with slightly different return or exchange policies so be sure to check the terms and conditions from the On website.
Get Free Shipping: Any order $50 or over will qualify for free shipping at On. It could be worth hitting this total to avoid shipping fees. Your order should arrive within 1-6 business days although it might take a while to process. Express Shipping and Priority Shipping are also available at the checkout for an extra cost. You can always check this page for any express shipping promo codes.
How to use your On promo code
- Take a look at Marie Claire's promo codes.
- Select your ideal promo code and click on the link to open On in a new browser.
- Add your favorite items to the cart and head to the payment page.
- Copy and paste your promo code into the promo code box.
- Click apply and enjoy the savings that you have made today.
How We Source Our Codes
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best promo codes and coupons, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing coupons and promo codes for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle vouchers helps them to negotiate the best promo codes and exclusives for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect codes are not included on our coupon pages. To do this, we check a few things, including:
- Trying the code and checking if they are valid ourselves.
- Check we don’t have any unique, one-use codes.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the codes may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the coupon codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a discount.
