Just a day following the passing of Simon the Giant Rabbit (who was found dead after a trip from London to Chicago) and weeks after a passenger was forcibly removed from a flight, United Airlines has announced major changes to its policies. Most notably, the payout limit for passengers being bumped from oversold flights will be raised from $1,350 to $10,000.
The airline will also increase training for employees, reduce overbooking, and will pay customers $1,500 if their bags are permanently lost—no questions asked.
"I breached public trust with this event and how we responded," United CEO Oscar Munoz told The Associated Press. "People are upset, and I suspect that there are a lot of people potentially thinking of not flying us."
Ahem, no comment.
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