::Draws shuddery breath:: Okay, you can do this.
During a visit to Keech Hospice in Luton, England on Wednesday, Prince William met a 14-year-old boy mourning the loss of his mother and shared some advice on how to cope.
Hines' parallel story—Prince William was only a year older when Princess Diana was involved in a fatal car crash in 1997—obviously "struck a chord" with the royal, who gave the boy his "undivided attention," said Hines' father.
In line with his and Prince Harry's recent efforts to open up about their memories of Princess Diana, Prince William asked the Hines to keep the lines of communication open. "Promise me that you will talk to each other," Prince Williams said to Hines, his two brothers, and his father at the conclusion of their conversation. They did.