We can all agree that it hasn't been an amazing couple of days for United Airlines. Southwest, on the other hand, is winning at life.
The airline responded flawlessly after being trolled by an internet hero, who decided to lodge a complaint which ended up being an elaborately plotted Britney Spears joke.
First, the Set Up
Then, the Britney Reveal
And Finally, Southwest's Amazing Response
If there is any justice in the world, this person will get employee of the month.
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