Prince William “Didn’t Tell Anyone” About This Personal Gesture He Made in a Time of “Profound Sorrow”
"It was typical of William," his former private secretary revealed.
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Content warning: The below story contains references to suicide. This content may be triggering for some readers.
The world rejoiced in December 2012 when news broke that Prince William and Princess Kate were expecting their first child. Although the royal had been hospitalized with Hyperemesis gravidarum, a severe form of morning sickness, both mom and baby were doing well at King Edward VII's Hospital in London. But tragedy struck just days later after a nurse died by suicide—and according to a new book, the prince and princess were “left stunned.”
In William and Catherine, The Monarchy’s New Era: The Inside Story, royal journalist Russell Myers writes that Prince William made a secret gesture to the family of nurse Jacintha Saldanha after the tragedy. On December 4, 2012 Saldanha answered the phone when a pair of Australian DJs called the hospital pretending to be King Charles (then Prince Charles) and Queen Elizabeth.
Saldanha then transferred the call to another nurse, who divulged information about Princess Kate’s condition to the DJs. The incident, which gained worldwide media attention, “distressed” Saldanha greatly. Although Myers notes that there had been “no mention of disciplinary action” for the nurses who were caught in the “nasty trick,” Jacintha was found dead on December 7, a day after Kate left the hospital.
Prince William and Princess Kate are pictured leaving King Edward VII's Hospital on December 6, 2012.
“William and Catherine were left stunned and deeply saddened when told that Jacintha, who they had both met during her stay at the hospital, had taken her own life,” Myers writes in the royal biography, to be published March 10.
The biographer continues that Prince William “immediately” sent “a handwritten note” to Jacintha’s husband and family expressing his “profound sorrow” at her death.
“I am just so sorry that someone who cared for others so much found themselves in such a desperate situation,” his letter read, in part. “This letter comes with my thoughts and prayers to you all.”
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Prince William visits his wife in the hospital on December 3, 2012.
William and Kate’s former private secretary Ed Perkins told Myers that the gesture “was typical of William, and Catherine for that matter.”
“Behind everything people think they know about them, they are human,” Perkins said. “Everyone was devastated for Jacintha’s family when we heard the tragic news, it was a dark episode and put into context once more the lengths that certain people are prepared to go to access their lives and the effect that potentially has on others.”
DJs Michael Christian and Mel Greig, who were removed from their station in the aftermath of Saldanha's suicide, received death threats for their role in the hoax call.
"William didn’t tell anyone he planned to write to Jacintha’s family and nor should he,” Perkins added. “It was a personal moment to offer his sympathies and something that speaks to both of them as people who care.”

Kristin Contino is Marie Claire's Senior Royal and Celebrity editor. She's been covering royalty since 2018—including major moments such as the Platinum Jubilee, Queen Elizabeth II’s death and King Charles III's coronation—and places a particular focus on the British Royal Family's style and what it means.
Prior to working at Marie Claire, she wrote about celebrity and royal fashion at Page Six Style and covered royalty from around the world as chief reporter at Royal Central. Kristin has provided expert commentary for outlets including the BBC, Sky News, US Weekly, the Today Show and many others.
Kristin is also the published author of two novels, “The Legacy of Us” and “A House Full of Windsor.” She's passionate about travel, history, horses, and learning everything she can about her favorite city in the world, London.