- Prince Harry sent a personal email to the family of a young woman who died during the coronavirus lockdown.
- Holly Smallman was 18 years old and had several chronic conditions at the time of her death.
- Harry remembered the family after meeting them in 2015 at the WellChild Awards.
Prince Harry and Duchess Meghan reached out to a family following the death of their daughter.
Speaking to the Daily Mail, Hayley Smallman revealed that the Duke of Sussex had emailed her following the death of her daughter, Holly Smallman. The family met the prince at the WellChild Awards in 2015, when one of Hayley's other children, Ruby Smallman, was presented with a prize.
Hayley revealed to the publication, "When I opened the email from him it was just so personal, he literally remembered every detail of our meeting five years ago at the awards ceremony in London, and there was such a sense of genuine caring in what he'd written."
She continued, "For Prince Harry to find the time to send this email, to know that Holly made that impact on him and that he cares so much, even in all this private turmoil he's going through, just meant the world to us."
Hayley shared a copy of the email with the publication, which the prince signed, "Meghan and I send our deepest and most heartfelt condolences."
According to the Daily Mail, 18-year-old Holly passed away having "been seriously ill from birth with a number of complex conditions including cerebral palsy, epilepsy and chronic lung disease, and died peacefully in her sleep."
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