Chris Pratt Apologizes in Sign Language After "Incredibly Insensitive" Instagram Subtitles Post

"In the future I'll try to be a little less ignorant about it."

image
Getty Images

Guardian's of the Galaxy Vol. 2 star Chris Pratt has apologized to fans after posting a video that asked users to turn the sound up rather than rely on subtitles.

Having been criticized for not being understanding of those who are deaf and hard of hearing – and who therefore depend on subtitles – Chris took to Instagram to say sorry from "the bottom of his heart."

But as well as including a lengthy written apology, Chris also uploaded a video of himself apologizing in sign language.

After explaining why he asked fans to turn up the volume in his earlier post, Chris conceded: "I realize now doing so was incredibly insensitive to the many folks out there who depend on subtitles.

"More than 38 million Americans live with some sort of hearing disability. So I want to apologize."

View this post on Instagram

Instagram does this thing where it mutes all the videos it shows and forces you to turn on the volume in order to hear them. (maybe because most people are watching those videos at work when they should be working and don't want to get caught. I know that's when I do it. 😬) So when I made a video recently with subtitles, and requested that people turn up the volume and not just "read the subtitles" it was so people wouldn't scroll past the video on mute, thus watching and digesting the information in the video. HOWEVER, I realize now doing so was incredibly insensitive to the many folks out there who depend on subtitles. More than 38 million Americans live with some sort of hearing disability. So I want to apologize. I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability. So truly from the bottom of my heart I apologize. Thanks for pointing this out to me. In the future I'll try to be a little less ignorant about it. Now... I know some of you are going to say, "Hey! Chris only apologized because his publicist made him!" Well. That is not the case. As always I control my social media. Nobody else. And I am doing this because I'm actually really sorry. Apologies are powerful. I don't dole them out Willy-Nilly. This is one of those moments where I screwed up and here's me begging your pardon. I hope you accept my apology. And on that note. Why doesn't Instagram have some kind of technology to automatically add subtitles to its videos? Or at least the option. I did a little exploring and it seems lacking in that area. Shouldn't there be an option for closed captioning or something? I've made them lord knows how much money with my videos and pictures. Essentially sharing myself for free. I know they profit. So... GET ON IT INSTAGRAM!!! Put closed captioning on your app. #CCinstaNow

A post shared by chris pratt (@prattprattpratt) on

Insisting that he would learn from his mistake, he added: "I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability.

So truly from the bottom of my heart I apologize. Thanks for pointing this out to me. In the future I'll try to be a little less ignorant about it."

Chris also pointed out the lack of features available on Instagram to improve accessibility and enjoyment of its service for people living with hearing loss.

"Why doesn't Instagram have some kind of technology to automatically add subtitles to its videos? Or at least the option. I did a little exploring and it seems lacking in that area," he said.

"Shouldn't there be an option for closed captioning or something?.. I know they profit. So... GET ON IT INSTAGRAM!!! Put closed captioning on your app. #CCinstaNow."

Over to you, Insta.

Follow Marie Claire on Facebook for the latest celeb news, beauty tips, fascinating reads, livestream video, and more.

Advertisement - Continue Reading Below
More From Celebrity